Articles to stimulate interest:

Overcoming Communications Challenges by Jo Condrill

Communications Doesn't End When You Finish Delivering Your Message! by Eva Jenkins

Use the power of words to get you what you want by The American Writers & Artists Institute

NB Guest articles are often used to promote other products and services You are under no obligation to try and we do not necessarily endorse any of them. Articles are provided to expand your knowledge only.

Despite being written so many years ago, this book is still a must-read, absolute classic. If you can't learn something from this, give up.

Communication is about understanding and being understood.

This is the most public of the three key skills, because everything you do at work and play involves communication in some way.

The key to effective communication is to make it as easy as possible for the recipient to understand the message, then to confirm that it has been received.

That’s easy to say, but not necessarily easy to do. Therefore as well as tips in every newsletter, we publish frequent Guest articles (see left) to investigate the art of communication.

All too often people jump straight into giving a message without a thought about the style they’re adopting, which often makes it difficult to receive. By applying just a little bit of thought, the effectiveness can be improved enormously.

There are many tips and techniques to apply, sometimes dependent on, sometimes regardless of, the style of communication being used. By investigating the subject in depth starting here, you will also find and develop your own style for more effective communication.

The benefits of good communication are enormous. Clarity in understanding establishes a common base and minimises confusion. People are also happier and more secure in their knowledge.

Good communicators

Experiment Use a range of different approaches Listen very carefully.
Study and understand how people learn Confirm understanding Try to make it easy for their audience Are interested in their audience Have good interpersonal skills Are leaders Engage, interest and occasionally inspire

Enjoy the journey!